1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Each item comes in either a silk crystal bag or a kraft jewelry box and sari silk bow.
Holiday or Special Occasion gift wrapping is available at additional charge. Each item will be separately boxed (unless a set sold together) and wrapped with a beautiful marble wrapping paper.
With the economy crisis we are all dealing with it is important to prioritize your needs, while you support my business. 😍 Message me for a personalized payment plan to get your one of a kind piece of jewelry.
Please note payments made are non refundable. If for any reason your unable to complete the full payment, your deposit will not be returned. I do understand hardship, so communicate & we are gravy!!
If your package is listed as delivered, but still is missing- wait 72 hours after marked delivery. After 72 hours if there is still no sign of your package then follow these steps:
-Check the address on your Etsy account, it is buyers responsibility to ensure their address is correct at checkout.
-Check your address, your yard and neighbors to see if they recieved it by accident.
-Call or visit your local post office to see if they still have it, if they don't they are able to give you the exact GPS coordinates and time of delievery.
-File a missing mail request by visiting www.missingmail.usps.com
-File a police report if you think your package has been stolen.
Orders over $150, I automatically add insurance to. If you would like insurance for your order under 150, please message me.
Sep 21, 2021
First time I shop and made a purchase from Resilient Jewelry! I absolutely love Nicolee’s pieces of jewelry on her website, which makes it difficult/hard for me to decide what jewelry I would like to purchase! I purchased the Chakra Hoop Earrings! I absolutely love the rustic, antique, copper look/jewelry! Solid and well made! Not difficult to shop or place an order at their website! Receiving my purchase did not take long and no issues with shipping or delivery! Package well and put together! Nicolee added a personal note, along with a hand picked crystal! I appreciate that more than the earrings🙂! It’s the little basic things that becomes gigantic! Very happy and satisfied customer! It will not be my last time making another purchase! I do recommend! Thank you!