I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Each item comes in either a silk crystal bag or a kraft jewelry box and sari silk bow.
Holiday or Special Occasion gift wrapping is available at additional charge. Each item will be separately boxed (unless a set sold together) and wrapped with a beautiful marble wrapping paper.
With the economy crisis we are all dealing with it is important to prioritize your needs, while you support my business. 😍 Message me for a personalized payment plan to get your one of a kind piece of jewelry.
Please note payments made are non refundable. If for any reason your unable to complete the full payment, your deposit will not be returned. I do understand hardship, so communicate & we are gravy!!
If your package is listed as delivered, but still is missing- wait 72 hours after marked delivery. After 72 hours if there is still no sign of your package then follow these steps:
-Check the address on your Etsy account, it is buyers responsibility to ensure their address is correct at checkout.
-Check your address, your yard and neighbors to see if they recieved it by accident.
-Call or visit your local post office to see if they still have it, if they don't they are able to give you the exact GPS coordinates and time of delievery.
-File a missing mail request by visiting www.missingmail.usps.com
-File a police report if you think your package has been stolen.
Orders over $150, I automatically add insurance to. If you would like insurance for your order under 150, please message me.
Jan 29, 2022
The seller let me select the stone after showing me many different pictures. She made the ring fast then showed me a picture of the finished product to make sure I was satisfied. I was, then in just a few days I had my ring. It was nicely packaged and came with a gift box tied with a ribbon.
Dec 11, 2021
Five star service from the moment I placed my order! Nicolee contacted me with a response to my question about colors right away and was kind enough to show me photos of different opals so I could choose the one I wanted, which I really appreciate. My ring turned out absolutely gorgeous and is just perfect! The packaging was beautiful too! Thank you for the crystal scoop! I love that touch. it’s obvious Nicolee puts a lot of care into her craft. She was straight forward about turnaround time and was in communication with me throughout the process. And with a product that backs up her wonderful customer service, I would absolutely recommend working with this shop. Thank you! Pic included - I love the opal’s fire!